Touchbistro POS System Review

9.2Expert Score
Great POS

Touch Bistro is a must have POS system if you are looking for ease in managing your restaurant to provide additional comfort to your customer.

PROS
  • Great for Resturants
  • Cost effective
CONS
  • Not cloud-based

Table of Contents

The Problem

Owning a restaurant can be a hectic task, managing it and, dealing with the employees and customers takes your focus from the reason why you opened it in the first place that is you enjoy cooking.

Imagine you are at a takeaway restaurant and there is a long queue at the counter. After a long wait, you reach the counter, they take your order and then they start preparing it. All of this is really time consuming for both the restaurant staff and the customer.


Now, imagine that you are in the same long queue but this time a waiter is taking orders from the customers on his iPad while they are waiting for their turn at the counter, and when they finally reach there, the food is already cooked and packed. In very simple words, this is what Touch Bistro is.


Another common problem that reduces the efficiency of a restaurant is the communication gap between the waiter and the kitchen staff. The waiter, after taking an order, must go back to the kitchen, forward it to the cooking staff.


With Touch Bistro, the waiter will just punch the order in the iPad and the order will be directly delivered to the cooking staff through the kitchen printer.


Keeping record of every penny, every payment can a herculean task, but with Touch Bistro, all the records are just a single touch away, you just need to open your iPad and access it anywhere, anytime.

What to consider when selecting a POS system for your restaurant?

Set up cost

When choosing a POS system, you should know that it will require a significant initial investment but in the long run, its quite cost effective. You need to check whether your hardware is compatible with the software or not, if it is not then you will have to buy new hardware that can handle this software.

Simple POS, easy to use

Another thing to consider while selecting a POS is its interface, is it easy to use or will it require some training to master it? As this software will mostly be used by the waiting staff, it should be simple and easy to use.

Reporting

The POS should offer reporting option. It should be able to produce sales reports when you want it to, and it should also offer real time reports.  The POS system should have powerful data analyzing capabilities so you can look at your data without any difficulty.

Integration

It should offer integration with third-party applications for the ease of the managing staff. This feature can save you a lot of manpower. With this feature, all of your customer data, accounting information and sales figures are stored in one central system and you can access it whenever you want with ease.

Cloud-based

Cloud based data storage gives you a lot of benefits in terms of data security and it saves you a lot of time and money. In cloud storage, the servers that store the data are not located locally in the restaurant. They are heavily secured, and you can access your data online whenever and wherever you want to.

Customer support

Costumer support is important when you are selecting a POS system for yourself. The system maybe easy to install and operate, but there are times when you require maintenance or when the system is down, you need quick and effective costumer support because once POS system is integrated into normal functioning of the restaurant, you need it to work all the time.

The Solution

Touch Bistro is an iPad restaurant POS (point of sale) system for your restaurant that supports tableside ordering, custom menus, custom restaurant layouts, sales report, bill splitting, and an unlimited number of order and cash register printers.

Being the top grossing Food and Beverages application on iTunes in over 34 countries, Touch Bistro does not requires an internet connection as communicates with the printers/cash drawers via local Wi-Fi.

This POS is suitable for any restaurant business looking to cut down costs, increase efficiency and improve their customer experience but this comes at a cost, Touch Bistro does not provide cloud storage.

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PROS and CONS

PROS
  • User interface is simple and easy to use
  • Works for any type of restaurant
  • Cost effective
CONS
  • Customer support is below average
  • Base app is pretty basic, requires add-ons
  • Not cloud-based

Features Touch Bistro offers

  • Accept cash payment at the register for orders placed at the kiosk
  • Accept credit and debit payment right at the kiosk
  • Automated pricing
  • Automatic display of priced add-ons or combos
  • Checkout management
  • CRM
  • Customizable branding and menu display
  • Floor plan management
  • Inventory management
  • Lock-in register
  • Loyalty program
  • Menu customization
  • Order management
  • Payment integration
  • Reporting tools
  • Seamless integration with Touch Bistro POS
  • Self-ordering kiosk
  • Separate checks
  • Simple order steps for patrons
  • Split checks
  • Staff management
  • Table organization

What does the internet say?

Many articles written on internet about Touch Bistro are positive reviews

www.business.com reviews Touch Bistro and writes, “Touch Bistro is a versatile and affordable restaurant POS app for iPad that has an impressive collection of features to help you manage your menus, orders, payments and staff. It earns our pick as the overall best restaurant iPad POS.”

Alternatives

Lightspeed Restaurant POS

An alternate to Touch Bistro, provides cloud storage and extensive network of integrations. With its features, it gives you the ability to go completely paperless. It requires minimal investment in hardware.

Unlike Touch Bistro, it is suitable for retailers in industries such as apparel, footwear, bicycle, jewelry, pet, sporting goods and home decor.

Verdict/ Conclusion

Touch Bistro is a must have POS system if you are looking for ease in managing your restaurant to provide additional comfort to your customer. It should be noted that Touch Bistro does not require internet to work which means that it does not offer cloud storage feature. Touch Bistro does not requires an internet connection as communicates with the printers/cash drawers via local Wi-Fi.

 

This POS is suitable for any restaurant business looking to cut down costs, increase efficiency and improve their customer experience but this comes at a cost, Touch Bistro does not provide cloud storage.

 

 So, if cloud storage does not mean that much to you or that you do not have an internet connection at your restaurant, this is the perfect POS system out there for you.

Taylor Goldstein

Taylor Goldstein

Hey, my name is Taylor Goldstein and I am the creator / editor of the "POSsmartly" website. I have been a CTO and VP Technology in couple of a big brands, and my mission now is tocriticises this misunderstood field of tehc pieces.

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