Revel POS System Review

8.5Expert Score
Great POS

With a not-so-complex interface, Revel provides a must have POS solution for those who are interested in its full service suite and are able to comfortably afford its high up-front costs which may seem expensive at first, but considering the features offered, it is worth the cost.

PROS
  • Extraordinary reporting
  • Easy-to-use interface
  • 24/7 customer reporting
CONS
  • Expensive

Table of Contents

Money and time management are two most important thing for any business owner. A well-built POS system like Revel can help you greatly in handling with this problem. With this system, you don’t have to waste hours training your staff.

During peak hours, when your sales are maximum, it can be really difficult to handle the checkout process. With a POS software, you can speed it up, making it comfortable for the customer to shop and easy for the managing staff to deal with the extra load.

 

 

If you are a shop owner with multiple locations, you would want to keep a close eye on your enterprise. It is believed that this act can increase the efficiency of the business but its not possible without a POS. Revel allows you to manage your stores on your smartphone or tablet even if you are not physically present at the location.

 

Features you would like to have in your POS

  • Initial charges

Shifting from a classic cash register to a POS requires a significant investment. Initially setting up a POS may seem to be expensive but in the long run, it proves to be quite cost effective. If your current hardware is not compatible with it, additional hardware costs can increase the initial expense.

  • Simple interface

Another thing to consider while selecting a POS is its interface, is it easy to use or will it require some training to master it? As this software will mostly be used by the employees who normally do not have that much know-how of the software, it should be simple and easy to use.

  • Data Reporting

A POS should be able to produce sales reports and offer real time reporting which can help in the handling of the growth of your business. The software system should have powerful data analyzing capabilities so you can monitor your data without any difficulty.

  • Integrations

Integration with third-party applications is a must have feature which can save you a lot of manpower. With it, all your customer data, accounting information and sales figures are stored in one central system and can be accessed whenever required with ease.

  • Cloud-based

Cloud based data storage gives you data security and saves you a lot of time and money. With it, the data is stored in the heavily secured servers that are not located locally. It allows you to access your data online whenever and wherever you want to.

  • Customer Support

Your POS system can be easy to install and operate, yet there are times when you require quick and effective technical support especially when the system is down. Once POS system is integrated into normal functioning of the business, normal running of your enterprise depends on it. So, it is important to have good and effective customer support that is available 24/7.

Revel POS

Revel is a cloud-based POS system with integrated inventory management, customer management and social media management functionalities.

Revel states that it can bring, “Added value to your business, from generating more revenue, to improving efficiencies, to delighting your customers.”

An iOS-based software, Revel offers custom POS solutions for the service, entertainment, restaurant, grocery, and retail industries, with real time tracking of the order history, customer lists, sales figures and, payment and sales summaries.

If you own a restaurant, bar, pizza place, or even a retail establishment, Revel can definitely help you but it mostly works well with restaurants and quick-service businesses.

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Revel POS PROS and CONS

PROS
  • Extraordinary reporting
  • Easy-to-use interface
  • Kiosk functionality
  • 24/7 customer reporting
  • Strong integrations
CONS
  • Complex set-up
  • No free trial
  • Infrequent glitches
  • Expensive
Revel POS Screenshot

Features offered by Revel

  • Customer management

Offering a good experience to your customers can go a long way. To make sure your customers are satisfied, Revel offers customer discounts, gift card programs, customer-facing display system, online ordering, customer loyalty programs and customer relationship management systems.

  • Inventory management

Adding and managing inventory with Revel is really easy. It is capable of tracking inventory per ingredient, and food cost reports are also available on the ingredient level.

  • Employee management

Managing your employees can prove to be very challenging but with Revel, you don’t have to worry about it as you can manage roles, permissions, overtime, and administrative paperwork with ease.

  • Reporting

It can help you in identifying best-selling products and business trends with real-time reporting, which can make it easier for you to make quick important business decision.

  • 24/7 customer support

If your staff comes across any system complication, you need a good customer support to help you solve the issue because your business depends on it. Revel offers 24/7 technical support for your ease.

  • Cloud backup

All your data is stored securely on remote servers. It runs locally on your iPad, syncs up with the cloud when internet connection is available. You can access your data from anywhere in the world via internet.

  • Always-On mode

With it, Revel POS can function through power outages and service disconnects. So you don’t have to worry about losing your data.

  • Other features include
    • Onboarding
    • Automatic updates
    • Unlimited users
    • Open API
    • PCI-compliant cloud technology
    • Point-to-point encrypted payments
    • Revel Insights
    • In-app product list and menu building
    • Kitchen management
    • Ingredient-level inventory tracking with low-stock alerts
    • Enterprise management
    • QuickBooks integration

What does the internet say?

Most of the articles written online about Revel share the opinion that it is best suited for small and well-established businesses both.

About Revel, business.com writes, “Though it requires you to sign a lengthy contract, Revel Systems’ impressive feature set makes it the best POS system for established restaurants and chains.”

Verdict

With a not-so-complex interface, Revel provides a must have POS solution for those who are interested in its full service suite and are able to comfortably afford its high up-front costs which may seem expensive at first, but considering the features offered, it is worth the cost.

Still, considering the initial cost, it might not be the best solution for small businesses that are in their early phase and they should explore the market for suitable POS system before settling down with Revel.

Taylor Goldstein

Taylor Goldstein

Hey, my name is Taylor Goldstein and I am the creator / editor of the "POSsmartly" website. I have been a CTO and VP Technology in couple of a big brands, and my mission now is tocriticises this misunderstood field of tehc pieces.

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