Touchbistro POS System Review

The Problem

Owning a restaurant can be a hectic task, managing it and, dealing with the employees and customers takes your focus from the reason why you opened it in the first place that is you enjoy cooking.

Imagine you are at a takeaway restaurant and there is a long queue at the counter. After a long wait, you reach the counter, they take your order and then they start preparing it. All of this is really time consuming for both the restaurant staff and the customer.

Now, imagine that you are in the same long queue but this time a waiter is taking orders from the customers on his iPad while they are waiting for their turn at the counter, and when they finally reach there, the food is already cooked and packed. In very simple words, this is what Touch Bistro is.

Another common problem that reduces the efficiency of a restaurant is the communication gap between the waiter and the kitchen staff. The waiter, after taking an order, must go back to the kitchen, forward it to the cooking staff.

With Touch Bistro, the waiter will just punch the order in the iPad and the order will be directly delivered to the cooking staff through the kitchen printer.

Keeping record of every penny, every payment can a herculean task, but with Touch Bistro, all the records are just a single touch away, you just need to open your iPad and access it anywhere, anytime.

What to consider when selecting a POS system for your restaurant?

Set up cost

When choosing a POS system, you should know that it will require a significant initial investment but in the long run, its quite cost effective. You need to check whether your hardware is compatible with the software or not, if it is not then you will have to buy new hardware that can handle this software.

Simple POS, easy to use

Another thing to consider while selecting a POS is its interface, is it easy to use or will it require some training to master it? As this software will mostly be used by the waiting staff, it should be simple and easy to use.

Reporting

The POS should offer reporting option. It should be able to produce sales reports when you want it to, and it should also offer real time reports.  The POS system should have powerful data analyzing capabilities so you can look at your data without any difficulty.

Integration

It should offer integration with third-party applications for the ease of the managing staff. This feature can save you a lot of manpower. With this feature, all of your customer data, accounting information and sales figures are stored in one central system and you can access it whenever you want with ease.

Cloud-based

Cloud based data storage gives you a lot of benefits in terms of data security and it saves you a lot of time and money. In cloud storage, the servers that store the data are not located locally in the restaurant. They are heavily secured, and you can access your data online whenever and wherever you want to.

Customer support

Costumer support is important when you are selecting a POS system for yourself. The system maybe easy to install and operate, but there are times when you require maintenance or when the system is down, you need quick and effective costumer support because once POS system is integrated into normal functioning of the restaurant, you need it to work all the time.

The Solution

Touch Bistro is an iPad restaurant POS (point of sale) system for your restaurant that supports tableside ordering, custom menus, custom restaurant layouts, sales report, bill splitting, and an unlimited number of order and cash register printers.

Being the top grossing Food and Beverages application on iTunes in over 34 countries, Touch Bistro does not requires an internet connection as communicates with the printers/cash drawers via local Wi-Fi.

This POS is suitable for any restaurant business looking to cut down costs, increase efficiency and improve their customer experience but this comes at a cost, Touch Bistro does not provide cloud storage.